Final answer:
The provided information doesn't directly answer the question about what percentage of customers leave a company because they believe the company doesn't care, but it gives insights into customers' concerns about data privacy and the importance of understanding consumer behavior in a competitive market.
Step-by-step explanation:
The question of what percentage of customers leave a company because they believe the company doesn't care is not directly answered by the provided statistics. These statistics highlight issues such as people's concerns about data collection and use by companies, the public's perception of the economy versus their own financial situation, and the importance of understanding customer behavior and competition in business decisions.
Specifically, the statistics reveal that 81 percent of people feel they have little control over their data collected by companies, 79 percent are concerned about how companies use this data, and that even successful companies like Netflix can misjudge customer preferences and face competition.