Question

Which of the following are business process diagram preparation guidelines?

a) Unlike DFDs, most BPDs will not start with an action verb.
b) Each row or swim lane in a BPD contains the activities performed by the indicated employee or department.
c) Show what technology is used in each business process.

Answer 1

BPD preparation guidelines include organizing activities within swim lanes by employee or department and ensuring they are clearly labeled. Unlike DFDs, BPDs may not start with action verbs, and illustrating technology use is optional unless it adds clarity to the process flow.

Step-by-step explanation:

When preparing a business process diagram (BPD), there are several guidelines one should consider. An important guideline to mention is that each row or swim lane in a BPD typically represents the activities performed by a specific employee or department. Swim lanes help organize the process actions and illustrate which roles are responsible for which parts of the process. It's essential that swim lanes are labeled clearly to ensure the diagram is easy to understand.

In addition, while Data Flow Diagrams (DFDs) often start with action verbs, BPDs do not necessarily follow this format. BPDs focus on the flow of processes within an organization, the outputs, and the inputs, rather than just the actions. Lastly, while showing the technology used in each business process can be helpful, it is not always a requirement in a BPD unless it adds value to the understanding of the process flow and decision points within the business operations.