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Identify a valid reason, as an employee, not to escort a customer to the location of a product they have asked to see.

1 Answer

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Final answer:

Valid reasons as an employee not to escort a customer to the location of a product they have asked to see include company policy, safety risks, and being busy with other responsibilities.

Step-by-step explanation:

As an employee, there may be valid reasons not to escort a customer to the location of a product they have asked to see. One reason could be if it goes against company policy or if it poses a safety risk. For example, if the product is located in a restricted area or requires specialized training to handle, it would not be appropriate for an employee to escort the customer. Another reason could be if the employee is busy assisting other customers or completing other important tasks. In such cases, it would be more efficient for the employee to provide directions or guide the customer to a designated area for assistance.

A valid reason for an employee not to escort a customer to the location of a product they have asked to see could be if the employee believes the task to be unsafe. It is important for employees to speak up immediately if they have concerns about the safety of a given task. Safety can be compromised due to various factors such as a wet floor, construction, or any other hazard that could pose a risk to the employee or the customer. An employee has the right to refuse a task if they have a legitimate concern about their safety or the safety of others.

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