Question

When a customer wants to return an item without a price tag attached after the stipulated return period, what action should be taken?

Answer 1

When a customer wants to return an item without a price tag attached after the stipulated return period, the store can inform the customer about the store's return policy and offer alternatives such as an exchange or store credit instead of a refund.

Step-by-step explanation:

When a customer wants to return an item without a price tag attached after the stipulated return period, there are a few actions that can be taken:

1. First, the customer should be informed about the store's return policy and the specific requirements for returns such as having the price tag attached and returning within the stipulated return period.
2. If the customer still insists on returning the item, the store can offer an exchange or store credit instead of a refund.
3. If the item cannot be exchanged or returned for store credit, the store may consider selling it as an 'open box' or 'as is' item at a discounted price.

It's important for the store to handle these situations with professionalism and offer alternatives to accommodate the customer's needs.