Final answer:
A written set of instructions that describes the series of actions that a manager should take in a specific situation is known as a Standard Operating Procedure (SOP).
Step-by-step explanation:
Written Set of Instructions for Managers
A written set of instructions that describes the series of actions that a manager should take in a specific situation is known as a Standard Operating Procedure (SOP).
These procedures provide step-by-step guidance on how to handle various tasks, ensure consistency in operations, and promote efficiency.
A written set of instructions that describes the series of actions that managers should take in specific situations is known as a policy or standard operating procedure (SOP). These policies or SOPs serve as a guideline to ensure consistency and efficiency within an organization and help managers make decisions that align with the company's objectives and values. For example, a retail company may have a customer return policy that outlines the steps a manager should take when a customer wants to return an item.