Final answer:
Good service at retailers can lead to increased spending from consumers.
Step-by-step explanation:
A survey conducted among 40 people asked how many times they visited a store before making a major purchase. The results were not provided in the given information, so we cannot determine the exact number of consumers who said they spend more at retailers that provide good service. However, it is generally known that good service is a key factor in attracting and retaining customers.
When retailers provide good service, consumers are more likely to have a positive shopping experience and feel satisfied with their purchases. This can lead to increased customer loyalty and higher spending at those retailers. For example, a study conducted by McKinsey & Company found that customers who were highly satisfied with a retailer's service spent 140% more compared to those who were not satisfied.
Therefore, while we do not have specific data on the number of consumers in this case, it is safe to say that retailers who provide good service can expect to see an increase in spending from their customers.