Final answer:
First-line managers require high technical skills for operational tasks, significant human skills for team management, and low conceptual skills as strategic planning is often reserved for upper management.
Step-by-step explanation:
Skills Needed by First-Line Managers
First-line managers play a crucial role in any organization as they are directly involved with the frontline employees and oversee daily operations. In terms of the skills required for first-line managers, the most appropriate arrangement of skills is B. High technical, human, low conceptual.
This is because first-line managers require a deep understanding of the processes and tasks at the operational level (technical skills), must manage and work closely with employees (human skills), and need less of an emphasis on big-picture strategic planning (conceptual skills), which is more crucial at higher management levels.
Understanding the organizational structure is key to navigating one's role within a company.
Employees are encouraged to communicate with their supervisor to clarify any uncertainties about their position and responsibilities.
As a first-line manager, it's vital to set goals and measure progress regularly, adapting plans as necessary.
A blend of job-specific skills and soft skills, such as teamwork and communication, is crucial for workplace success.
Additionally, adopting the appropriate management style, like the Theory X or Theory Y as described by Douglas McGregor, can significantly influence workplace dynamics and efficiency.
correct option B. High technical, human, low conceptual.