Question

A patient has not paid the balance due after insurance payments. The practice manager has sent numerous reminders and the patient has not contacted the practice. At this point, the practice manager

A) may sue the patient for the balance.
B) may have the physician sign a letter of dismissal with 30 days to find a new physician.
C) can do nothing; the practice is out the money owed.
D) may begin calling the patient at work.

Answer 1

The practice manager may sue the patient for the unpaid balance. Other options such as sending reminders and attempting to contact the patient should be exhausted first.

Step-by-step explanation:

In this situation, the practice manager may take several actions to address the unpaid balance. The correct option would be A) may sue the patient for the balance. By pursuing legal action, the practice manager can use the legal system to recover the money owed by the patient. However, it's important to note that this is a decision that should be made after careful consideration of the specific circumstances and potential consequences.

Before reaching this point, the practice manager could have taken other steps such as sending reminders and attempting to contact the patient. Option B) may have the physician sign a letter of dismissal with 30 days to find a new physician is not suitable in this scenario as it pertains to a different situation.

Option C) can do nothing; the practice is out the money owed is not recommended as it would result in financial loss for the practice. Lastly, option D) may begin calling the patient at work is not ideal and could be seen as unprofessional.