Final answer:
Carolyn's negative behavior towards tall people is a result of stereotyping and prejudice. Factors like the outgroup homogeneity effect and confirmation bias influence her perception. Overcoming this bias involves recognizing and challenging stereotypes.
Step-by-step explanation:
Carolyn's behavior of acting negatively towards tall people is the result of stereotyping and prejudice. Stereotyping occurs when someone makes assumptions or generalizations about a group of people based on the characteristics of a few individuals. In this case, Carolyn has had negative experiences with tall people who are also arrogant, so she assumes that all tall people are the same.
This behavior can be explained by social psychology theories such as the outgroup homogeneity effect and confirmation bias. The outgroup homogeneity effect suggests that individuals perceive members of their own group as more diverse, while perceiving outgroup members as more similar to each other. Confirmation bias occurs when people selectively pay attention to information that confirms their preexisting beliefs.
To overcome this bias, Carolyn should make an effort to recognize and challenge her stereotypes. It is important to judge individuals on their own merits rather than making assumptions based on physical characteristics or past experiences with a few individuals.