Final answer:
An employee with high discretion has a better chance to close sales and create customer satisfaction. A supportive managerial relationship is crucial, as it can open doors or impede an employee's success. Managerial decisions greatly affect company operations, including acquisitions, closures, or mergers.
Step-by-step explanation:
When an employee has a high level of discretion, the opportunity to close a sale can be significantly impacted by their decision-making and level of autonomy granted by their supervisor or organizational structure. In the context of a business environment, a high degree of discretion may allow an employee to tailor solutions to customer needs, offer exceptional customer service, and potentially increase sales effectiveness.
It is important for employees to maintain a good relationship with their supervisors, as they can open up new opportunities or conversely, make it harder to succeed. Furthermore, a healthy decision-making environment within a firm can impact its operational decisions, such as whether to acquire a firm, be acquired, or merge with another firm.Viewing a manager as an 'important internal customer' or even a facilitator can lead to increased job satisfaction and open doors within a company.