Final answer:
Managing conflict effectively involves careful communication, active listening, problem-solving, and seeking help from a supervisor or HR department if necessary. Nonviolent strategies are often effective for conflict resolution.
Step-by-step explanation:
A successful strategy for dealing with conflict is to manage it. It is essential to choose your words carefully to avoid exacerbating the situation, remain as calm as possible, and engage in active listening. Instead of insisting on being right, maintain an open and respectful stance towards the other party. To better understand the other person's position, ask open-ended questions and restate their points to confirm understanding and reduce misunderstandings. This creates affirmation and shows you value the other's perspective. The focus should be on problem-solving, not on assigning blame, and if the conflict cannot be resolved between the parties, it may be necessary to involve a supervisor or HR department. Large workplaces and those with unions often benefit from an in-house dispute resolution process. Remember, nonviolent methods are often effective in conflict resolution.