Question

Two important components of effective communication identified in the text are

A. saying exactly what you mean and doing it all the time.
B. what you say and how you say it.
C. expressing hostility and conflict when that is what you feel.
D. sensing missed and misinterpreted messages.

Answer 1

Two important components of effective communication are what you say and how you say it, which encompass clarity of speech, language proficiency, professional etiquette, and the proper use of rhetoric.

Step-by-step explanation:

Effective communication is crucial in professional settings and involves clear articulation of ideas, proper use of language, and understanding the nuances of verbal exchanges. Two important components of effective communication identified in the text are B. what you say and how you say it. Proficiency in the language used in your workplace, coupled with professional communication and etiquette, is vital for completing tasks efficiently and establishing positive relationships with clients and team members. Appropriate vocal delivery and the ability to listen actively enhance the effectiveness of communication, helping to build rapport and ensure that your message is understood as intended.