Final answer:
The statement that involves therapeutic communication techniques is:
B. Using broad, open-ended questions so that parents can feel open to discuss issues
C. Redirecting by asking guided questions to keep the parents on task
D. Careful listening, which relies on the use of clues and verbal leads to help move the conversation along
Step-by-step explanation:
Therapeutic communication techniques are essential for effective interactions between healthcare professionals and patients. When reviewing the provided statements for therapeutic communication, a couple of points stand out.
Another important aspect is using specific, respectful language during patient interactions. This includes verifying the patient's identity and orientation with a simple question like asking for their name; a critical step for assessing patient awareness. So the answer is option B, C, and D.
The question is: "While interviewing parents who have just arrived in the health care clinic, the nurse begins the interview. Which statement below involves therapeutic communication techniques? Select all that apply.
A. Allowing the parents to direct the conversation so they feel comfortable and in control
B. Using broad, open-ended questions so that parents can feel open to discuss issues
C. Redirecting by asking guided questions to keep the parents on task
D. Careful listening, which relies on the use of clues and verbal leads to help move the conversation along
E. Asking carefully worded, detailed questions to get accurate information"