Question

When it seems that customers have made the decision to withdraw their business, it is a wise practice to stop communication with them and sever all ties.

A.True
B.false

Answer 1

It is not a wise practice to stop communication with customers and sever all ties when they decide to withdraw their business. Companies should handle the situation professionally and try to understand the reasons behind the customer's decision.

Step-by-step explanation:

The statement that it is a wise practice to stop communication with customers and sever all ties when they decide to withdraw their business is false. When customers indicate that they want to end their business relationship, it is important for a company to handle the situation professionally and courteously. Instead of cutting off all communication.