Final answer:
True. According to the First Call Resolution Policy, urgent care visits should be scheduled within 24 hours of a call.
Step-by-step explanation:
The statement according to the First Call Resolution Policy, urgent care visits should be scheduled within 24 hours of a call is True. This policy ensures that patients receive timely medical attention to address their urgent concerns. For example, if someone calls an urgent care facility with a medical issue, they should be able to get an appointment within 24 hours.