Question

All of the following are categories of quality costs except:

A. prevention costs.
B. design costs.
C. internal failure costs.
D. appraisal costs.

Answer 1

Design costs are not considered a traditional category of quality costs, which include prevention costs, appraisal costs, and internal failure costs.

Step-by-step explanation:

The quality costs in a business context are categorized into four main types: prevention costs, appraisal costs, internal failure costs, and external failure costs. Of the choices given, A (prevention costs), C (internal failure costs), and D (appraisal costs) are all recognized categories of quality costs.

Thus, the correct answer to the question is B. Design costs are not traditionally categorized as a quality cost; instead, they are more commonly associated with the overall product development process.