Question

ISO 9001:2015 provides a tested framework for a systematic approach to consistently delivering product that satisfies customers' expectations by:

a) dictating how quality requirements should be met in every organization.
b) dictating scope and flexibility for quality system implementation.
c) assuming all national cultures will meet quality requirements the same way.
d) assuming all business sectors will meet quality requirements the same way.
e) providing a set of standardized requirements a quality system must meet.

Answer 1

ISO 9001:2015 provides a set of standardized requirements for a quality system, offering a systematic approach to consistently delivering products that satisfy customers' expectations.

Step-by-step explanation:

ISO 9001:2015 provides a set of standardized requirements that a quality system must meet. It does not dictate how quality requirements should be met in every organization or assume that all national cultures or business sectors will meet quality requirements the same way.

Instead, it offers a tested framework for a systematic approach to consistently delivering products that satisfy customers' expectations while allowing scope and flexibility for quality system implementation.