Final answer:
True, changing organizations involves a complex blend of creative and rational processes, characterized by both messiness and exhilaration. It requires a break from traditional bureaucratic structures to embrace more nimble and flexible approaches in the face of rapid change and technological advancement.
Step-by-step explanation:
The statement that changing organizations is as messy as it is exhilarating, and as frustrating as it is satisfying, affirming that the process is as muddling-through and creative as it is rational, is true. In today's fast-paced workplace, where more problem-solving and flexibility are required, adhering too strictly to rules and division of labor can result in an organization falling behind. Moreover, bureaucracies, once established, are difficult to change, resembling the process of 'trying to turn a tanker around mid-ocean.' This metaphor illustrates the immense challenges faced by large, established entities, such as state governments grappling with budget crises, when attempting to implement swift changes. It is an intricate blend of iterative processes, including planning, revising, and reorganizing, alongside the necessity to embrace new systems of thinking while abandoning the old, as well as recognizing that changes in power dynamics within organizations are also critical.