Final answer:
Customers' interactions with brands via mobile devices allow for data collection to optimize future interactions. Social media platforms significantly influence these consumer decisions.
Step-by-step explanation:
It is true that when customers interact with a brand using their mobile devices, information can be collected about them. This data collection allows businesses to optimize future interactions by tailoring their marketing strategies, personalizing the customer experience, or improving their services or products based on customer behavior and preferences. media platforms like and play a significant role in this process, as they offer an additional avenue for information gathering, influencing consumer decisions from university choices to product The statement is true.
When customers interact with a brand using their mobile devices, various types of information can be collected about the customers. This information includes data such as customer preferences, purchase history, location, and demographic data. Brands can use this information to optimize their interactions with customers and provide personalized experiences. For example, they can tailor their marketing messages, offers, and recommendations based on the collected data.