Question

Which of the following is not a purpose of using lanes to describe the conversion process?

a. document the sequence of activities in the process
b. expose potential problems in the handoff between organizational units
c. show important decision points, and identify responsibility for those decisions
d. establish internal control activities, such as segregation of duties
e. all of the above

Answer 1

Lanes in process mapping are useful for documenting activity sequences, examining handoffs between departments, highlighting decision points with associated responsibilities, and establishing control activities such as segregation of duties. All the given options are purposes of using lanes, so the correct answer is 'all of the above'.

Step-by-step explanation:

The student's question pertains to the use of lanes in the context of describing conversion processes, which often take place in a business or organizational setting. Lanes are visual representations within process maps or flowcharts that delineate responsibilities or categories, and they serve various purposes, including:

• Documenting the sequence of activities in the process.
• Exposing potential problems in the handoff between organizational units.
• Showing important decision points, and identifying responsibility for those decisions.
• Establishing internal control activities, such as segregation of duties.

All of these are valid purposes for using lanes in process mapping. Therefore, the correct answer is e. all of the above as none of the listed options is not a purpose for using lanes.