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A customer wants to send an email from Sales Cloud on behalf of the record owner.

How should the consultant meet this requirement?
Choose 2 answers

A. Use the Organization-Wide Email address.
B. Use a custom Delivery Profile.
C. Use a custom Send Classification.
D. Use the Send From Record Owner option

1 Answer

5 votes

Final answer:

To send a professional email, begin with a proper salutation, state your purpose clearly, use correct grammar and formatting, and ensure that the content is well-composed. Always proofread and check the recipient's address before sending it.

Step-by-step explanation:

Composing a Professional Email

When you intend to send a professional email, it is crucial that the communication reflects your intention clearly and professionally. Start with a proper salutation, such as 'Hi [Name]' or 'Dear [Name],' to set the correct tone. It's important to articulate the purpose of your email succinctly within the first few sentences. Make sure to use proper grammar and spelling, leveraging your spelling and grammar checker to avoid common mistakes.

Incorporate formatting elements such as bullet points, bold, or italics to enhance readability and emphasize key points. All-capital letters should be avoided as they can be interpreted as shouting. Always include a specific and clear subject line, as specificity aids in future reference to the correspondence. Before sending the email, read your message out loud to ensure clarity and proofread for any grammatical errors or typos.

Lastly, consider the content of your email and the impression it will make on the reader. A well-composed email shows respect towards the recipient and increases the likelihood that your message will be well received. After finalizing the content, verify the recipient's address to ensure your email reaches the intended audience.

User Kenneth Argo
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