Final answer:
The true statements about online communication tools are that threading helps manage information in forums and that email and forums are examples of asynchronous communication tools. The false claims include time lags being non-existent, virtual departures not causing disruptions, and the limitation of synchronous communication to only video and voice.
Step-by-step explanation:
Regarding the statements presented about online communication tools, the following two are true:
- Threading is one solution to 'information chaos' in online forums. It allows for an organized and structured discussion by aligning replies under their respective initial comments, thereby forming coherent sequences of conversation.
- Email and forums are two examples of asynchronous communication tools. These tools do not require participants to be present at the same time, allowing individuals to respond at their convenience, which can help manage schedules and time zone differences.Contrary to the claims in the other statements, time lags can be a common issue in online communication, as not all messages are received and responded to instantaneously. Also, people 'leaving' a virtual room, such as in a video conference, can cause disruptions if the meeting depends on their participation. Moreover, synchronous communication is not confined to video and voice tools but also includes chat and instant messaging services, providing real-time textual exchanges.