Final answer:
Total Quality Management (TQM) is the philosophy dedicated to providing superior products and services, emphasizing customer satisfaction and involving all organization members in improvement efforts.
Step-by-step explanation:
The philosophy of providing customers with superior products and services is known as Total Quality Management (TQM). TQM is a management approach that focuses on long-term success through customer satisfaction, and includes all members of an organization participating in improving processes, products, services, and the culture in which they work.
By contrast, Supply Chain Management involves overseeing the flow of goods and materials, Enterprise Resource Planning (ERP) integrates various business processes across an organization into a single software system, and Just-in-time (JIT) inventory management is a system of managing inventory to reduce storage costs and improve quality control, as observed in the 1980s with American car manufacturers utilizing JIT for car part delivery.