Final answer:
The process of overseeing day-to-day activities to ensure an organization runs smoothly is called controlling. It includes monitoring performance, comparing it to objectives, and making necessary adjustments.
Step-by-step explanation:
The process of overseeing day-to-day activities and keeping the organization functioning smoothly is known as controlling. This involves monitoring performance, comparing actual outcomes with intended results, and taking corrective actions as needed. It ensures that the organization's activities are aligned with its planned goals and objectives. Controlling is one of the four core functions of management, alongside planning, organizing, and leading or directing.
In contrast, directing (option A) involves leading and guiding employees to accomplish organizational goals. Planning (option C) refers to setting objectives and determining the best courses of action to reach those objectives. Lastly, decision making (option D) is the process of making choices among alternative courses of action.