Final answer:
The statement that competent communicators are more concerned with the outcome of the communication is true, as they aim to ensure clear understanding and achieve desired results while balancing between directness and diplomacy.
Step-by-step explanation:
The statement that competent communicators are more concerned with the outcome of the communication is true. Competent communicators focus on both the process and the outcome of communication because effective communication is about ensuring the message is clearly understood, and the desired result is achieved. This can involve considering specific terms or jargon, enunciating clearly, using respectful language, and understanding the nuances influenced by culture, gender, age, and individual factors.
In the workplace, for instance, the balance between being direct and being diplomatic is crucial. Cultural factors and social contexts may determine whether a direct or an indirect communication style is appropriate. Hence, competent communicators not only aim to convey information but also to do so in a way that is effective and yields the intended outcome.