Question

______ is the systematic, structured improvement approach by all or part of an organization whereby people critically examine, rethink, and redesign business processes in order to achieve dramatic improvements in one or more performance measures such as quality, cost, or cycle time.

Answer 1

Business Process Re engineering (BPR) is the structured approach where an organization's processes are critically analyzed and radically redesigned to achieve significant improvements in performance measures. It utilizes a spiral design process and seeks continuous, cyclical improvement in business operations.

Step-by-step explanation:

The term that fits the provided description is Business Process Re engineering (BPR). This approach emphasizes the critical analysis and radical redesign of existing business processes to achieve significant improvements in productivity, cycle times, and quality. BPR is often associated with the innovation and optimization of workflows within an organization to better serve the current business objectives.

Business Process Re engineering employs a spiral design process where redesigns are iteratively evaluated and refined. This method is aimed at making substantial, rather than incremental, improvements by rethinking how the organization operates. It can lead to a transformation of the business culture as indicated by the change through the culture approach as depicted in Diagram 2.

As shown in the various diagrams and models mentioned, BPR seeks continuous improvement in a cyclical manner, but it is also essential that the reengineering efforts remain flexible to adapt to new paths as required by the organization's strategic goals and external factors.

Answer 2

Business Process Reengineering (BPR) is the systematic improvement approach that involves the critical examination, rethinking, and redesigning of business processes to achieve significant improvements in performance metrics like quality, cost, and cycle time.

Step-by-step explanation:

The subject of the student's question is Business Process Reengineering (BPR), which is the systematic, structured improvement approach by all or part of an organization whereby people critically examine, rethink, and redesign business processes. The goal of BPR is to achieve dramatic improvements in key performance measures like quality, cost, or cycle time.

Key concepts related to BPR can include innovation of products, systems, or processes; utilization of a spiral design process where changes are continually evaluated and improved upon; and recognizing the approach as ongoing and cyclical, meaning that the reengineering process involves completing tasks or phases repeatedly until the optimal outcome is reached.

The philosophy behind BPR involves continuous development and improvement, similar to the idea that personal or professional development is a cumulative process. In business, refining the design through testing and evaluation is crucial for identifying and addressing weaknesses, which is a central part of the reengineering process.