Final answer:
It is false that business processes in ERP software are typically defined by the company using the software, since ERP systems come with predefined processes that reflect industry standards. Customization is possible, but it can add cost and complexity.
Step-by-step explanation:
The statement that business processes in ERP software are typically defined by the company using the software is false. ERP (Enterprise Resource Planning) systems come with a set of predefined industry-standard processes that reflect best practices. However, these systems are also customizable to a certain extent, meaning companies can tailor the ERP to suit their specific needs.
While customization is possible, it also comes with higher costs and complexity. Companies must balance the benefits of customization against the advantages of using the standardized processes built into the ERP software. Standard processes are designed not only to bring efficiency but also to ensure compatibility and compliance with regulations and industry standards.
ERP implementations can become quite complex and may sometimes require changing the company's existing processes to fit the software's standard procedures, which can be both a challenge and an opportunity for business process improvement.