Final answer:
Workflows consist of a series of steps in a business designed to achieve efficient completion of a task or project. An engineering design process is an example of a workflow with steps to follow to produce a product or solution.
Step-by-step explanation:
A series of steps that are followed to carry out some task in a business is most accurately described as a workflow (option b). Workflows refer to the sequence of processes or steps that are necessary for the completion of a task or a project within the business environment. This concept is crucial in organizing and optimizing various operations to increase efficiency and productivity.
When looking at descriptions of business processes, it is clear that these are generally consistent paths followed to achieve a certain end result. In terms of a Standard Operating Procedure (SOP), this is typically a set of written instructions that document a routine or repetitive activity which is core to the operations of the business.
An engineering design process, while not the correct answer to the above question, is a good example of a workflow. This process contains a series of steps that an engineering team follows to come up with a product or solution. Although different methodologies may have variations, most engineering design processes will have a consistent flow and series of iterations to refine and improve the design.