Question

When conducting a patrol of a site, a security guard receives several calls at one time that require his/her attention. Which of the following calls should the security guard respond to first?

A. a water leak
B. A fight
C. An alarm sounding from a service area
D. An unconscious individual

Answer 1

A security guard should prioritize calls in the order of an unconscious individual, a fight, an alarm sounding from a service area, and a water leak.

Step-by-step explanation:

When conducting a patrol of a site, a security guard should prioritize calls based on the level of urgency and potential harm. In this scenario, the security guard should respond to the calls in the following order:

1. An unconscious individual: This is a medical emergency that requires immediate attention. The security guard should assess the person's condition and provide first aid or call for medical assistance.
2. A fight: A physical altercation poses a risk of harm to those involved as well as others nearby. The security guard should intervene to prevent further escalation and ensure everyone's safety.
3. An alarm sounding from a service area: This could indicate a potential threat, such as a break-in or unauthorized entry. Investigating and securing the area is necessary to maintain security.
4. A water leak: While a water leak can cause damage, it is generally not an immediate safety concern compared to the previous situations. The security guard should address it once the more urgent matters are dealt with.