Final answer:
Ignoring customer needs is an example of a failed strategy in the Diamond E-model, which can lead to customer dissatisfaction and a decline in market share, contrasting with successful product innovations which disrupt industries.
Step-by-step explanation:
An example of a failed strategy in the Diamond E-model would be c) Ignoring customer needs. This strategic failure occurs when a company does not adequately understand or address the evolving demands of its customer base. For example, a business that chooses to focus solely on cost-cutting measures may reduce quality or service levels to the point where customers are no longer satisfied, thus ignoring their needs and ultimately driving customers away.
This approach can lead to a significant decline in customer loyalty and market share. In contrast, successful strategies often include innovating products, where companies introduce new and disruptive offerings that meet and exceed customer expectations. The failure to prioritize the customer can be detrimental in any industry, as it underestimates the importance of customer satisfaction in driving business success.