Final answer:
The key insights from a department flash dashboard include c) operational efficiency, customer satisfaction, and financial metrics, which offer insights into business performance and areas for improvement.
Step-by-step explanation:
From the most recent review of the dashboard in the department flash, the three key insights gained are likely associated with areas such as operational efficiency, customer satisfaction, and financial metrics. These areas provide a comprehensive view of a business's performance and can help in making informed decisions regarding improvements or strategic changes. Operational efficiency relates to how well the business processes are running, customer satisfaction is a crucial indicator of market perception and repeat business, while financial metrics provide the quantitative data on profitability, revenue, and expenses.
For example, analyzing labor costs and profits in the "Productivity and Costs" link would detail out how efficiently resources are being utilized to generate profits. Understanding customer ages based on questionnaires as in the electronics chain store scenario can enhance customer satisfaction by tailoring products and services. Additionally, the Federal Employee Viewpoint Survey data could be examined to strategize improvements in the job satisfaction score, ultimately impacting employee retention and productivity.