83.9k views
2 votes
Which foundation of trust exists when an employee has negative expectations about the employer's intentions and believes the employer will adversely affect the employee's well-being?

a) Cognitive trust
b) Affective trust
c) Behavioral trust
d) Deterrence-based trust

1 Answer

2 votes

Final answer:

Deterrence-based trust is the trust foundation involving negative expectations about an employer by an employee, and cognitive dissonance involves psychological discomfort due to inconsistencies in our attitudes, behaviors, or beliefs.

Step-by-step explanation:

The foundation of trust that exists when an employee has negative expectations about an employer's intentions and believes the employer will adversely affect the employee's well-being is known as deterrence-based trust. This type of trust is conditioned on the fear of punishment if one party does not fulfill its obligations or if the trust is broken. It differs from cognitive, affective, and behavioral trust as it is not built on positive relationships, but rather on the deterrence of negative consequences.

Turning to cognitive dissonance, it is described as the psychological discomfort arising from holding two or more inconsistent attitudes, behaviors, or cognitions. According to psychologist Leon Festinger, cognitive dissonance disrupts our sense of consistency. An example of this could be if someone smokes despite believing it is harmful to their health, thus experiencing a conflict between belief and behavior which leads to psychological discomfort.

User Richard Housham
by
7.7k points