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If a customer has questions about the changes added products or services will make to their monthly bill, which tool/resource can be used to assist them? Select all that apply.

a) TSP Tracker
b) Service Request Tool
c) Coax Clarifier
d) Billing Estimator

1 Answer

5 votes

Final answer:

Customers can use the Service Request Tool, Coax Clarifier, and Billing Estimator to get assistance with questions about changes to their monthly bill.

Step-by-step explanation:

If a customer has questions about the changes added products or services will make to their monthly bill, they can use the Service Request Tool, the Coax Clarifier, and the Billing Estimator to assist them.

The Service Request Tool allows customers to submit inquiries or complaints regarding their bill and receive assistance from customer service representatives.

The Coax Clarifier is a tool used to troubleshoot issues related to cable television and internet services, including billing inquiries.

The Billing Estimator can be used to calculate the expected changes to a customer's monthly bill based on the addition of new products or services.

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