Final answer:
It is false to assume that all customers understand the differences between wired and Wi-Fi connections, thus educating them about these services remains important. Wired connections offer stability and security, whereas Wi-Fi provides mobility and convenience.
Step-by-step explanation:
The statement suggesting that all customers have a clear understanding of the difference between wired and Wi-Fi connections is false. It is not accurate to assume that every customer is aware of the technical aspects and differences between various types of connections. While some customers might be well-informed, others may not be as tech-savvy or may not keep up with advancements in technology. Therefore, it is essential to educate customers about the services offered, including the distinction between wired and Wi-Fi connections to ensure they can make informed decisions about the services they are purchasing. For instance, customers should understand that wired connections are typically more stable and secure, while Wi-Fi connections offer more mobility and convenience.
Regarding the reference information provided, for the first statement, the high-voltage wires held aloft by insulating connectors are indeed wrapped in an insulating material, which would make the statement true. However, for the second statement, it is false that in a circuit diagram, we can assume the voltage is the same at every point in a given wire, as voltage drops can occur across components in the circuit.