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What guarantee does TELUS offer for Wi-Fi speeds on all the devices in all our customer's homes compared to the hardwired speed of the HSIA (high-speed internet access) plan they pay for?

a) 100% Wi-Fi speed match
b) 90% Wi-Fi speed match
c) 80% Wi-Fi speed match
d) No Wi-Fi speed guarantee

User Ozhug
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1 Answer

1 vote

Final answer:

TELUS has not publicly stated a specific percentage of Wi-Fi to hardwired speed match regarding their HSIA plans. Most ISPs do not guarantee 100% Wi-Fi speed matching due to various factors affecting Wi-Fi performance. Check service agreements or contact TELUS directly for the most current information.

Step-by-step explanation:

You've inquired about the guarantee that TELUS offers for Wi-Fi speeds in comparison to the hardwired speed of your HSIA (high-speed internet access) plan. It's important to note that Wi-Fi speeds can be affected by many factors, such as the distance from the router, physical obstructions, and the capacity of the device connecting to Wi-Fi. Given these variables, most Internet Service Providers, including TELUS, typically do not guarantee that Wi-Fi speeds will match hardwired HSIA plan speeds 100%. However, they do work to ensure that customers receive the best possible Wi-Fi performance. As of my knowledge cutoff date, TELUS has not publicly stated a specific percentage of Wi-Fi to hardwired speed match. It's always a good practice to review the current service agreement or contact TELUS directly for the most accurate and updated information pertaining to their Wi-Fi speed guarantees.

User LouisB
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