Final answer:
In customer service, the Address Verification System automatically provides the caller's telephone number and address, helping ensure accurate information for deliveries and assistance.
Step-by-step explanation:
The practice of automatically providing the caller's telephone number and physical address is known within customer service as the Address Verification System (d). It is a tool used by businesses to automatically retrieve and confirm a caller's location and contact information for various purposes, such as ensuring the accuracy of delivery addresses or to quickly assist in emergencies. The Address Verification System is different from an Auto-responder, Caller ID, and Automatic Call Distribution, which perform different functions such as automatic email replies, displaying the calling number, and routing incoming calls to the appropriate department respectively.