Final answer:
If the bartender/server doesn't show up, you can look for a replacement among the available staff or call in someone else. Communicate the situation with your manager and maintain professionalism with customers.
Step-by-step explanation:
If the bartender/server doesn't show up on the day, there are a few steps you can take. First, you should check if there is anyone else available who can fill in for them. If not, you can reach out to other staff members or call in a replacement. In some cases, you may need to adjust the workload and responsibilities among the existing staff to ensure smooth operations.It is important to communicate the situation with your manager or supervisor and inform them about the absence. They may have specific protocols or procedures in place for handling such situations, so seeking their guidance is crucial.Additionally, it is essential to maintain a professional and friendly demeanor when addressing the issue with customers. Apologize for any inconvenience caused and offer alternative solutions to ensure they still receive quality service.