Final answer:
A Team Facilitator should address a team member's signs of distress privately and offer support, showing willingness to go beyond basic duties and exhibiting flexibility, professionalism, and resourcefulness.
Step-by-step explanation:
When encountering a team member who is showing signs of personal distress, such as crying at work or exhibiting unprofessional behavior, a Team Facilitator should address the issue with empathy and discretion. The most appropriate and professional action would be b) Address the issue privately and offer support. Ignoring the behavior or immediately escalating to higher management without understanding the context may not be constructive and could further distress the team member.
It's essential for the Team Facilitator to remain willing to go above and beyond when necessary to support team members. Engaging the affected person in a private conversation conveys a genuine interest in their well-being and the organization's mission. The facilitator should be flexible in their approach, respond professionally, and seek to understand the root of the issue. They should try to resolve the problem independently by offering support or solutions before reaching out for additional help, thus minimizing the need for supervision.
Additionally, this situation calls for the facilitator to stay accountable and adopt a resourceful attitude, perhaps by reaching out to other team members for further support or feedback if needed, while always respecting the dignity and privacy of the individual concerned.