Question

In which phase of conflict resolution does the confrontation occur, potentially leading to destructive verbal or physical threats?

a) Resolution Phase

b) Confrontation Phase

c) Mediation Phase

d) Avoidance Phase

Answer 1

The phase in conflict resolution where confrontation occurs and may lead to destructive behaviors is the Confrontation Phase. This phase is meant for the parties to address their issues directly and work towards a resolution, despite the potential for heightened emotions.

Step-by-step explanation:

In conflict resolution, the phase where confrontation occurs, potentially leading to destructive verbal or physical threats is known as the Confrontation Phase. During this phase, the parties involved directly address the issue at hand, which can result in heightened emotions and the possibility of confrontational behaviors. However, it is also an opportunity for the conflicting parties to express their views and work towards a resolution. The goal of this phase is not to be destructive but to bring issues to light so they can be dealt with constructively.