Question

Customers who look for functional aspects of a transaction prefer more convenience.

A) True
B) False

Answer 1

Customers interested in the functional aspects of a transaction do prefer more convenience, as it enhances their purchasing experience by saving time and effort.

Step-by-step explanation:

Customers who look for functional aspects of a transaction indeed prefer more convenience as they are interested in the ease, efficiency, and expedient service that can streamline their purchasing experience. Convenience is a crucial factor for customers whose primary concern is the functionality of a transaction, for example, they might value simple payment processes, readily available product information, and efficient delivery options. This is true because convenience improves their overall experience by saving time and reducing effort, which aligns with their functional needs.