Question

The employee cannot produce products that on average exceed the quality of what the process is capable of producing expresses a basic philosophy in the writings of:

a) Frederick Taylor
b) Peter Drucker
c) W. Edwards Deming
d) Michael Porter

Answer 1

The philosophy that an employee cannot exceed the process's average quality capabilities is best aligned with W. Edwards Deming's approach to continuous quality and productivity improvement in production processes.

Step-by-step explanation:

The statement that an employee cannot produce products that on average exceed the quality of what the process is capable of producing is a philosophy most closely associated with W. Edwards Deming. Deming was known for his work in improving production quality, productivity, and the understanding of customer expectations. His philosophy centered on the idea that quality improvement is continuous and driven by systematic processes, not by individual workers' abilities alone. While Frederick W. Taylor, cited in the options, was a pioneer of scientific management and focused on improving efficiency by studying work processes extensively, he is not the one credited with the statement in question. The correct answer, therefore, would be c) W. Edwards Deming.