Question

If you had to interact with an angry person in a workplace, how would you approach this situation?

a) Aggressively confront the person.
b) Ignore the person until they calm down.
c) Ask open-ended questions to understand their perspective.
d) Avoid the person completely.

Answer 1

When interacting with an angry person in the workplace, it is important to approach the situation calmly and respectfully. Ask open-ended questions to understand their perspective and listen actively.

Step-by-step explanation:

When interacting with an angry person in the workplace, it is important to approach the situation calmly and respectfully. Ask open-ended questions to understand their perspective and listen actively. Instead of confronting the person aggressively or avoiding them, try to find a solution to the problem together. If the conflict cannot be resolved, it may be necessary to seek assistance from a supervisor or HR department.