Final answer:
Quality control refers to procedures implemented to ensure the consistent quality of a product or service. It involves monitoring and inspecting various aspects of the production process to identify and correct any defects or deviations from the desired standards.
Step-by-step explanation:
Quality control refers to procedures implemented to ensure the consistent quality of a product or service. It involves monitoring and inspecting various aspects of the production process to identify and correct any defects or deviations from the desired standards. The goal of quality control is to meet customer expectations and increase customer satisfaction.
For example, in a manufacturing company, quality control procedures may include inspecting raw materials, conducting tests at different stages of production, and performing final inspections before the product is shipped to customers.
In summary, quality control involves implementing procedures to control the quality of a product, ensuring that it meets the required standards and customer expectations.