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What level of trust is based on mutual understanding and occurs when team members think, feel, and act like each other?

a) Knowledge-based trust
b) Leader-based trust
c) Identification-based trust
d) System-based trust
e) Organization-based trust

1 Answer

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Final answer:

The level of trust where team members share mutual understanding and emulate each other is Identification-based trust. This trust level is indicative of high empathy and unity within the team.

Step-by-step explanation:

Trust Levels in Teams

The level of trust based on mutual understanding that occurs when team members think, feel, and act in a congruent manner is known as Identification-based trust. This type of trust goes beyond the roles and expectations that members have of each other, developing when individuals can empathically understand each other's intentions and appreciate one another's wants and desires as if they were their own.

Related Concepts in Social Influence and Group Dynamics

Regarding informational social influence, it is more likely to happen when the answer to a question is unclear and when the group in question has a certain expertise (b and c).

A reference group is a group whose values, norms, and beliefs significantly influence an individual's behavior (c).

Types of authority not primarily residing in a single leader, such as traditional authority, are more systemic and are upheld by cultural norms rather than the dictates of a singular, authoritative figure.

Authoritarian group leadership exhibits a top-down communication pattern, with directives flowing from the leader to the subordinates (a).

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