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Jobs with high social interaction requirements tend to be less motivating because employees need greater use of emotional labour and regulation.

a. True
b. False

User Merovex
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1 Answer

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Final answer:

The statement that high social interaction jobs are less motivating is false; job satisfaction often comes from control and valued participation in work, including social interactions, especially in complex tasks.

Step-by-step explanation:

The assertion that jobs with high social interaction requirements tend to be less motivating because employees need greater use of emotional labor and regulation is false. Studies suggest that factors contributing to job satisfaction include having control over one's work, participating in decision-making processes, having freedom from constant surveillance, feeling integral to the outcome of the work, and the complexity of the tasks involved. Higher levels of interaction can be incredibly motivating especially when employees feel that their input is valued in challenging and complex tasks. Furthermore, with today's workforce seeking autonomy and fulfillment, the ability to manage interpersonal relationships and use human interaction effectively has become an important aspect of job satisfaction.

User Lucas Silva
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