Question

Employees with high levels of continuance commitment:

a) Always have higher work motivation
b) Are likely to demonstrate organizational citizenship behaviours
c) Are likely to quit their jobs
d) Tend to have lower performance
e) Tend to be high performers

Answer 1

High levels of continuance commitment suggest that an employee is staying with an organization due to the high costs of leaving, not necessarily because of high work motivation or performance. Continuance commitment can coincide with organizational citizenship behaviors, but the relationship with job performance is not straightforward.

Step-by-step explanation:

Employees with high levels of continuance commitment may not necessarily always demonstrate higher work motivation or high performance. Instead, continuance commitment relates to an employee's calculation of the costs associated with leaving the organization, which could mean they are staying due to a lack of better options or due to the high costs of leaving, such as loss of benefits, rather than a strong desire to be part of the organization. This commitment can sometimes be associated with organizational citizenship behaviors (OCBs), but not always. Research suggests that while job satisfaction is related to OCBs, the link between continuance commitment and performance is less clear, and employees staying primarily due to continuance commitment might be less likely to go above and beyond in their roles.