Final answer:
Expressing anger in a claim request usually risks antagonizing the reader, which is counterproductive. A professional tone is more likely to be effective.
Step-by-step explanation:
In the context of writing a claim request, expressing anger typically c) risks antagonizing the reader. It is generally more effective to remain professional and courteous when making such requests. The analogy of a businessman who feels he deserves a raise but decides to comfort himself with the notion that hard work is its own reward indirectly suggests that expressing anger may not be the best strategy. Instead, approaching the situation with calm reasoning and a clear justification for the claim or raise may increase the chances of a favorable outcome.