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You receive a request, but pass it on to a specialist in another department. This shows that you ________.

a) would be a good manager
b) do not have the knowledge or authority to process the request
c) want to keep your workload manageable
d) are not good at your job

1 Answer

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Final answer:

Passing a request to a specialist shows resourcefulness and an understanding of one's responsibilities and limitations, indicating good workload management and potential management skills.

Step-by-step explanation:

When you receive a request but decide to pass it on to a specialist in another department, it primarily shows that you are being resourceful and acknowledging the limits of your expertise or authority. This action doesn't necessarily mean that you don't have the knowledge or ability; it could indicate that you know which situations require specialized attention. In many jobs, it is crucial to know that you are responsible for particular processes and outcomes, and part of that responsibility includes recognizing when to delegate tasks to others who might be more qualified. Furthermore, being willing to go above and beyond includes knowing when to seek out support from team members. This behavior is seen positively and could indicate good management skills, an effort to keep the workload manageable, and a sign that one is good at their job because they understand the importance of assigning the right task to the right person to maintain efficiency and effectiveness.

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