Final answer:
In business writing, being positive is about emphasizing the actions or solutions available to the reader. It involves a balance of being optimistic while fairly representing uncertainty and avoiding overbearing language that could undermine credibility.
Step-by-step explanation:
In business writing, being positive emphasizes what the reader can do. It involves using language that focuses on possibilities and solutions, rather than problems or limitations. While it's important to be realistic, conveying a sense of optimism and confidence in the reader's abilities can be encouraging and motivating. Avoiding a tone of authority without evidence or presenting an overly authoritative stance can help maintain credibility and invite the reader into a constructive conversation. Phrases like "it seems that," "it appears to me that," or "I may be wrong, but" help to fairly represent uncertainty while still engaging the reader in a positive way. Words such as "possible," "likely," "plausible," and "risk" can soften the tone and are useful in expressing concerns without overly polarizing the message.