Final answer:
Emotional interference in communication occurs when the sender or receiver has strong emotions, potentially leading to misunderstandings. Strong emotions, whether from personal circumstances such as a breakup or winning a trip, can disrupt clear communication and impact health.
Step-by-step explanation:
In communication, emotional interference can occur when the sender or receiver has strong emotions that could influence the message's transmission or reception. Examples of such situations would include when an individual has broken up with his or her partner or just won a free trip to the Caribbean. These strong emotions, whether negative, such as sadness from a breakup, or positive, such as excitement about a trip, can cloud judgment, affect comprehension, and disrupt effective communication. Emotional interference can lead to misunderstandings, misinterpretations and could have an impact on both personal wellbeing and professional productivity.
Emotional states directly impact interpersonal interactions and also have profound effects on health and stress levels as evidenced in the longitudinal investigation of British civil servants. The study noted the significant correlation between negative interactions in close relationships and the risk for serious heart problems. It is essential to recognize that emotions play a pivotal role in how messages are perceived and processed in communication.